Yes. Ovieya Members Access is an access-based membership, meaning your monthly payment unlocks exclusive member pricing and benefits across the lounge. Services are booked separately at reduced member rates.

Members unlock discounted pricing across selected services compared to standard non-member pricing. Once your membership is active, eligible member pricing is automatically available when booking.

No — Ovieya Members Access does not limit the number of appointments you can book each month. Members can book eligible services as often as they like, subject to availability and booking policies.

Your membership gives you access to member pricing and perks across your appointments, rather than limiting you to a set number of visits.

Yes. Non-members can still book selected services at standard pricing, subject to availability. However, members receive priority access, member pricing, and additional lounge benefits.

Yes. You can cancel your membership at any time with 30 days’ notice before your next billing cycle. Once cancelled, your member benefits and pricing will remain active until the end of your current billing period.

If a membership payment fails, your membership benefits and member pricing will automatically be paused until payment is resolved.

Repeated failed payments may result in membership cancellation. After three consecutive failed payment attempts, your membership will be cancelled and any future appointments booked during that period may be reverted to standard non-member pricing. Rejoining may also require a reactivation fee and a waiting period before member pricing is restored.

Once your membership is active, you’ll be able to book eligible services through our booking system using your member access. Member pricing and benefits will apply automatically where eligible.

Most eligible maintenance and beauty services include member pricing. Some specialist, luxury, guest, or promotional services may be excluded. Full pricing and eligible services are shown during booking.